Joel\u2019s Glass Mountains team has been amazing. I\u2019m able to sleep better at night knowing that the websites are always being taken care of and that any problem, if it arises, will be fixed immediately. They take full ownership of everything they do, and I don\u2019t know what I\u2019d do without them.<\/p>\n
What levels of support do we offer?<\/h2>\n
We can cater to clients who only need occasional help, to clients who need us to perform monthly updates, all the way up to clients where we are working on significant ongoing projects each month.<\/p>\n
In short, if you let us know what you are looking for, then we can offer you a support package to help.<\/p>\n
WordPress Support factors to consider<\/h2>\n
When considering your WordPress support package, do bear in mind these points:<\/p>\n
The more quickly you expect us to respond and work on your problem, the greater the level of investment you need to make.<\/p>\n
The more hours you expect us to be able to work on your project each day\/week\/month,\u00a0the greater the level of investment you need to make.<\/p>\n
If you need servicing outside of standard UK hours, e.g. evenings or weekends, that will need to be reflected in the level of website support investment you are looking to make.<\/p>\n
Next Steps<\/h2>\n
If you have a list of fixes which you would like addressed on your website, then perhaps look at our WordPress Support Pay As You Go service<\/a>. Note, this is an ad hoc service not ideally designed for emergency or highly time-sensitive changes – for that you will more than likely need a defined support agreement. Please get in touch<\/a> to discuss how we can help you with your WordPress website support needs.<\/p>\n Thanks<\/p>\n Joel (owner of Glass Mountains)<\/p>\n <\/p>\n P.s. we also run a free WordPress and website Q&A group on Facebook<\/a>, feel free to join that.<\/p>\n","protected":false},"excerpt":{"rendered":" Need ad hoc or ongoing support for your WordPress website? Est in 2001, we help clients in the UK & the US. Read more about our WordPress support >> WordPress, like any software, needs to be […] Read more <\/i><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"\n