{"id":42913,"date":"2020-03-22T08:42:00","date_gmt":"2020-03-22T08:42:00","guid":{"rendered":"http:\/\/wordpress-397385-1251243.cloudwaysapps.com\/?p=42913"},"modified":"2021-01-30T11:48:09","modified_gmt":"2021-01-30T11:48:09","slug":"screencasting-the-killer-app-for-remote-work","status":"publish","type":"post","link":"https:\/\/www.glassmountains.co.uk\/campfire\/screencasting-the-killer-app-for-remote-work\/","title":{"rendered":"Screencasting &#8211; the killer app for remote work"},"content":{"rendered":"\r\n<p>Here at Glass Mountains, our 10+ team have been working remotely in a digitally distributed environment for 10 years now. We&#8217;ve learnt the hard way what works, and what doesn&#8217;t!<\/p>\r\n\r\n\r\n\r\n<p>Furthermore, for over 5 years, we have worked on large scale website design &amp; support projects for remote clients in the US; which has further taught us about what helps with distance work.<\/p>\r\n\r\n\r\n\r\n<p>Whilst there are lots of learnings on the subject of the remote delivery experience, the one killer app I want to talk about today is <em>screencasting<\/em>.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">What is screencasting?<\/h2>\r\n\r\n\r\n\r\n<p>Screencasting is the process of recording a short video of what is on your computer screen (plus audio) and sharing that video with a group of people to help describe a problem or provide feedback. The screencast does not need to be of high production value, it can exist purely to help communicate.<\/p>\r\n\r\n\r\n\r\n<p>The clue is in the title but screencasting is all about recording your screen.<\/p>\r\n\r\n\r\n\r\n<p>Here is an example of a screencast using our preferred tool, <a href=\"https:\/\/www.loom.com\/\">Loom<\/a>:<\/p>\r\n\r\n\r\n\r\n<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/www.loom.com\/embed\/b56e8cda5d324a30b259b6dd9ac6eb3c\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\r\n\r\n\r\n\r\n<p>On a screencast:<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li>You can hear what I&#8217;m saying<\/li>\r\n<li>You can see my mouse move as I navigate around<\/li>\r\n<li>You can also see a video of the person recording it*<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p><em>(*Too early on a Sunday morning for me to scare you with that sight though!).<\/em><\/p>\r\n\r\n\r\n\r\n<p>Best of all, though, this is super easy to do. Really easy!<\/p>\r\n<p>\u00a0 [adrotate banner=&#8221;3&#8243;]<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Using Loom<\/h2>\r\n\r\n\r\n\r\n<p>I wonder what is the best of describing how to use Loom?<\/p>\r\n\r\n\r\n\r\n<p>\u2026.perhaps a screencast? ;)<\/p>\r\n\r\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/XC6xLnNpwvU\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\r\n<!-- \/wp:core-embed\/youtube -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>\u2026see, it is that easy.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2>Use Cases<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Here are some examples of when we use screencasting.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading {\"level\":4} -->\r\n<h4>Presenting Artwork<\/h4>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If we are sending the client mockups of how something can look (e.g. presenting a new homepage design), we don&#8217;t just simply send the design &amp; hope for the best. No, we&#8217;ll also send a screencast where we talk through the reasoning and rationale behind decisions that have been made. This allows for a much richer communication experience which means when we next jump on a call with the client (in this case, to discuss design feedback), we are both much more aligned, and we can make better use of the meeting time.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading {\"level\":4} -->\r\n<h4>Solving Problems<\/h4>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Sometimes a person from the client&#8217;s team will email us about an issue they are having on the website.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Aside from fixing the issue, if this is something the client could have done themselves, then we&#8217;ll record a screencast of what they need to do.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading {\"level\":4} -->\r\n<h4>Documentation<\/h4>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>A key part of our role is explaining to clients how to operate elements of their website: this could be as trivial as how to change the button text on the homepage, or as complex as how to change the shipping rules in their e-commerce system. In either case, we will record a Loom screencast to <em>show<\/em> the client what they need to do.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Where a screencast can help the whole client&#8217;s team &#8211; we add the recorded video into a private documentation section located within the client&#8217;s website. Then, if the client hits the issue again, they can easily find the answer.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2>The Benefits<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>A killer benefit of screencasts is the time saved.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>They literally take only minutes to record.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>And if you compare that to the amount of time it would take you to write a carefully structured &#8216;<em>how to<\/em>&#8216; email, the time saving is colossal. <br \/><br \/>Back and forth emails caused by people not understanding each other is not only wasting time, but it can also be hugely frustrating. Where a screencast can help, do so.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Happy screencasting!<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>\u00a0 [adrotate banner=&#8221;4&#8243;]<\/p>\r\n<!-- \/wp:paragraph -->","protected":false},"excerpt":{"rendered":"<p>Here at Glass Mountains, our 10+ team have been working remotely in a digitally distributed environment for 10 years now. We&#8217;ve learnt the hard way what works, and what doesn&#8217;t! Furthermore, for over 5 years, we [&#8230;] <a class=\"post_link inline\" href=\"https:\/\/www.glassmountains.co.uk\/campfire\/screencasting-the-killer-app-for-remote-work\/\"> Read more <i class=\"fas fa-chevron-right\"><\/i><\/a><\/p>\n","protected":false},"author":2,"featured_media":42915,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[110,80],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Screencasting - the killer app for remote work &#8226; Glass Mountains<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.glassmountains.co.uk\/campfire\/screencasting-the-killer-app-for-remote-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Screencasting - the killer app for remote work &#8226; Glass Mountains\" \/>\n<meta property=\"og:description\" content=\"Here at Glass Mountains, our 10+ team have been working remotely in a digitally distributed environment for 10 years now. We&#8217;ve learnt the hard way what works, and what doesn&#8217;t! Furthermore, for over 5 years, we [...] Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.glassmountains.co.uk\/campfire\/screencasting-the-killer-app-for-remote-work\/\" \/>\n<meta property=\"og:site_name\" content=\"Glass Mountains\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GlassMountainsDigital\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-22T08:42:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-30T11:48:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.glassmountains.co.uk\/wp-content\/uploads\/2020\/03\/Screencasting-\u2013-the-killer-app-for-remote-work.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Joel Hughes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@glass_mountains\" \/>\n<meta name=\"twitter:site\" content=\"@glass_mountains\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joel Hughes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.glassmountains.co.uk\/campfire\/screencasting-the-killer-app-for-remote-work\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.glassmountains.co.uk\/campfire\/screencasting-the-killer-app-for-remote-work\/\"},\"author\":{\"name\":\"Joel Hughes\",\"@id\":\"https:\/\/www.glassmountains.co.uk\/#\/schema\/person\/87d91a87efe31b2a3591c6e41b10a813\"},\"headline\":\"Screencasting &#8211; 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